Intellectual Property & Trademark Review Policy

Last Updated: September 17, 2026
​Applies To: All Dripshipper merchants and the logos, brand names, custom labels, product names, and other branding they submit for use on private-label coffee and tea products fulfilled through Dripshipper and its supplier partners.

Dripshipper respects the intellectual property rights of others and expects every merchant on the platform to do the same.

Dripshipper may conduct reasonable preliminary screening intended to identify obvious intellectual property concerns. Dripshipper does not provide trademark clearance, legal opinions, or determinations of infringement.

The purpose of our review is to identify concerns, communicate them to the merchant, and respond appropriately when Dripshipper receives credible information regarding possible infringement, without making unsupported legal judgments that could unnecessarily disrupt a merchant's business.

This policy explains our review process alongside the Acceptable Content Guidelines and End User License Agreement. It does not replace or amend that agreement, which controls if there is a conflict. Copyright takedown requests follow the separate Copyright Infringement Policy.

Each merchant is responsible for determining that it has the right to use its:

Approval of a logo, label, or product by Dripshipper, whether automated or by a member of our team, does not constitute trademark clearance, legal approval, or confirmation that the merchant has exclusive rights to the intellectual property.

Rights or permissions must cover the intended commercial use, including reproduction on products and packaging by supplier partners and sales in the markets the merchant serves. Buying artwork, hiring a designer, using stock assets or an AI logo tool, or registering a domain or business name does not by itself establish all necessary rights. Merchants should retain relevant ownership and license documentation.

Dripshipper may conduct a reasonable preliminary screening of logos and other branding submitted to the platform, either when the branding is first submitted or when a potential concern comes to our attention. Screening may use automated tools, review by a member of the Dripshipper team, or both, and may include:

Custom label artwork may be reviewed separately by our team, and the same principles in this policy apply to that review.

The purpose of screening is to identify obvious potential concerns, not to determine whether infringement legally exists. Dripshipper does not undertake to screen every submission, and the absence of screening, or of a concern being raised, is not an indication that branding is free of intellectual property issues.

Automated trademark screening is limited in scope. It does not search state registrations, foreign registrations, or unregistered (common-law) trademark rights, and it is not a substitute for a professional trademark search. Those rights may still matter, and our team may consider credible information about them when it is provided. A United States screening result does not clear use in other countries.

When a store logo is rejected for intellectual property reasons, Dripshipper will ordinarily:

The merchant may upload a revised store logo on the Packaging page, and it will be subject to review again. Store logos and full custom labels are reviewed separately; a store-logo rejection is not a custom-label status update.

A merchant who believes it has the right to use the branding may reply to the review notice or contact Dripshipper support and request reconsideration. Include the store/account identifier, the affected logo or product, the reason the concern does not apply, and relevant supporting information. Examples include ownership records, a license covering the intended use, a rights holder's written permission, or a non-confidential explanation prepared with a qualified attorney. Do not send privileged attorney communications; ask your attorney what can be shared. Providing documents does not guarantee approval. Our team will evaluate them and communicate its decision and any remaining requirements.

Depending on the circumstances, Dripshipper may also recommend that the merchant:

Federal trademark registration is not a general prerequisite for using Dripshipper. Merchants may discuss registration with their attorney, but filing an application is not a way to automatically resolve a screening concern.

A pending trademark application does not constitute final USPTO approval or trademark clearance.

An application may be considered as part of the information provided, but filing alone does not establish priority over another user, resolve a conflict, or guarantee Dripshipper approval. Our team may approve branding while an application is pending when the available information supports approval; it may also maintain a hold or require changes when a substantive concern remains. A pending application does not automatically lift a rejection or supplier hold.

The USPTO examines applications for federal registration. Qualified legal counsel can advise on rights and disputes; courts may decide infringement claims. Dripshipper does not determine registrability or adjudicate competing claims.

To report a trademark or other non-copyright branding concern, contact Dripshipper support. Include:

Submit accurate information. A complaint is evidence to evaluate, not proof of infringement by itself. We may request clarification or additional support.

Copyright notices: Use the requirements and reporting address in our Copyright Infringement Policy. Copyright takedown and counter-notice matters must be escalated to the team responsible for that process; they are not handled as ordinary trademark reconsideration requests. Nothing in this article replaces applicable legal requirements or court orders.

If Dripshipper receives a credible allegation that a merchant may be infringing another party's intellectual property rights, including a:

Dripshipper may temporarily pause production, product imports, or fulfillment of the disputed branding while the matter is evaluated.

A pause is an administrative risk-management action and does not constitute a determination by Dripshipper that infringement has occurred.

The merchant will ordinarily be told the concern and the scope of any hold and given an opportunity to provide information demonstrating its rights or resolution of the dispute. We may act before receiving a response when required by law, a court order, a supplier restriction, or the circumstances. A pause does not guarantee that orders already in production or shipped can be stopped. Support can check the status of affected orders.

Dripshipper will not knowingly continue facilitating production or distribution of branding when Dripshipper determines that continued activity presents an unreasonable intellectual property risk.

Depending on the circumstances, Dripshipper may require:

Repeated or deliberate attempts to use another party's branding without the necessary rights, including re-uploading disputed branding to evade a restriction, may result in suspension or termination of the merchant's Dripshipper account, subject to the End User License Agreement and applicable law.

Previously approved branding may be reviewed again when new information arises. Prior approval and an application's pending status do not override credible new evidence. At the same time, a superficial match alone should not be treated as conclusive grounds for disrupting an existing brand; our team should evaluate the specific concern and supporting information.

Dripshipper products are roasted, packed, and shipped by independent supplier partners, who may maintain their own intellectual property policies.

Approval by Dripshipper does not bind a supplier partner. A supplier may decline or pause production of branding under its own policy, and Dripshipper will coordinate the resulting hold on affected fulfillment while the matter is addressed with the merchant. A Dripshipper approval or reconsideration decision does not by itself remove a supplier restriction.

Dripshipper is a private-label platform connecting merchants with independent suppliers and does not act as a trademark examiner, attorney, or arbitrator between competing businesses.

Our responsibility is to reasonably identify and respond to intellectual property concerns, not to make unsupported legal judgments about them.

Dripshipper will make reasonable efforts to avoid knowingly participating in intellectual property infringement while also avoiding unnecessary interference with a merchant's business based solely on uncertain, speculative, or superficial similarities.

When credible evidence of a potential violation is received, Dripshipper will pause when appropriate, evaluate the information available, and require the merchant to resolve the issue before Dripshipper knowingly continues activity that presents an unreasonable infringement risk.